Frequently Asked Questions

Do you do property management and general brokerage?

How long have you worked as a Property Manager?

What Should I look for in a Property Manager?

Do you have need a license to professionally manage property?

How does Ramona Property Managers, Inc. charge for their service?

Will I need a Property Management Agreement?

What if a tenant needs evicting?

What types of properties does Ramona Property Managers, Inc. manage?

Why should I hire a property manager to manage my property?

Can Ramona Property Managers, Inc. help me find and keep good tenants?

Will Ramona Property Managers, Inc. show my property?

Will Ramona Property managers, Inc. help me with the financial and administrative details of ownership?

Will Ramona Property Managers, Inc. help me with maintenance of my investment property?

Can I get references?

Where can I get more information or set an appointment to talk with a Property Manager?

Do you do manage property and perform general brokerage services?

If a company does property management as a way to get or keep real estate clients, they are doing it as a “courtesy” and rarely have the experience, education or dedication to do the job properly. When the going gets rough with your property, when the market gets hot, when your financial statements don't make sense, chances are they will be too busy to return your calls. Instead of providing property management as a courtesy for our clients, Ramona Property Managers, Inc. performs general brokerage services as a courtesy for our management clients. Property management is what we do.
How long have you worked as a Property Manager?

Ramona Property Managers was started by Ray E. Harbert in 1960 as a small property management company servicing personal investments and those of a few friends. Jack Dalton came on board as a general partner in 1972 and has been performing duties as a designated office since 1996. Kenneth Ferreira was hired as field supervisor in 2004, obtained his Real Estate Brokers License in 2005 and looks to carry Ramona Property Managers well into the 21st century.

What should I look for in a Property Manager?

Look for experience in important areas such as maintenance, leasing, collections, marketing, advertising, tenant relations, financial analysis, and knowledge of relevant local and state laws.

Do you need a license to professionally manage property?

To professionally manage property for the general public in the state of California, a business must have a valid Real Estate Brokers License issued by the California Department of Real Estate. We have three. One for the Corporation (), One for Jack Dalton (), and One for Kenneth Ferreira ().

How does Ramona Property Managers, Inc. charge for their service?

Ramona Property Managers, Inc. charges a percentage of the gross monthly income based on the number of individual units Ramona Property Managers, Inc. will manage on your behalf. Basing a management fee on the gross income of a building is a great incentive to fill your vacancies and with quality, long-term tenants. After all, if you're not getting paid, neither should we.

Will I need a Property Management Agreement?

Regardless of the type of property, a written agreement between the owner of the property and the manager is very important because it outlines expectations and responsibilities for both the owner and the property manager.

What if a tenant needs evicting?

Even though we will do everything possible to avoid problem tenants, if an eviction is necessary, we can help you deal with the whole process, from serving the required eviction notices, to filing court documents, making court appearances, and working with the local sheriff.

What types of properties does Ramona Property Managers, Inc. manage?

Ramona Property Managers, Inc. includes single family residential, multi-family residential under 16 units, multi-family residential over 16 units, commercial, office, and light industrial in our current portfolio.

Why should I hire a property manager to manage my property?

If you lack the time or expertise needed for day-to-day management of your real estate investments, Ramona Property Managers can help you:
- Market your rental property to minimize vacancies and maximize income
- Fill vacancies with the best possible tenants
- Maintain and keep your rental property in good condition
- Track income and expenses to determine profitability
- Negotiate rental agreements
- Collect rent and track tenant deposits
- Comply with federal, state and local laws; and
- Respond to tenant requests and deal with problem tenants

Can Ramona Property Managers, Inc. help me find and keep good tenants?

Typically bad tenants will target owner-managed rentals because they can't pass the scrutiny of a formal application process. They know that a property for rent by owner is often under market value there is a lighter examination of their financial situation. Because bad tenants can't be evicted without notice and an eviction can take months and cost you money, Ramona Property Managers, Inc. checks references, credit history, history of rental payment, and make every effort to avoid potential bad tenants and associated eviction problems and costs.

Will Ramona Property Managers, Inc. show my property?

Yes. While some management services charge a separate fee for renting or showing a property, Ramona Property Managers, Inc. includes this service as part of our fee.

Will Ramona Property managers, Inc. help me with the financial and administrative details of ownership?

Yes. Generally, property managers will handle the financial operations of the property, ensuring that rent is collected and that mortgages, taxes, insurance premiums, payroll, and maintenance bills are paid on time. Ramona Property Managers, Inc. performs these services at no extra cost. We will supervise the preparation of financial statements and report to the owners on the status of the property, occupancy rates, profit and loss statement, and other matters on a monthly basis.

Will Ramona Property managers, Inc. help me with maintenance of my investment property?

Yes. Ramona Property Managers will negotiate for janitorial, security, landscaping, trash removal, maintenance, and other services as needed. We will monitor and supervise the performance of service providers and resolve complaints from residents and tenants when services are not properly provided. Ramona Property Managers will also make arrangements with specialists for repairs that cannot be handled by regular property maintenance staff.

Can I get references?

We have worked hard for over 45 years keeping honesty and integrity as the cornerstones of our business and we are proud of the list of professional references we have assemble. A quick phone conversation to assess whether or not Ramona Property Managers can assist you in achieving your goals, some basic contact and follow up information, and we will be honored to send you a copy of our list and a sample of our Agreement to Manage.